SSS Groups driver app privacy policy

What we collect and why

• Your name, phone number or email and account details let you sign in and see your assigned work.
• Your phone stores a salted hash of your PIN to unlock the app. The PIN itself is not stored.
• Load and docket details you enter, including delivery figures, times and replies, help the office keep freight records.
• Docket photos you take or choose are uploaded for the office. A text-reading service helps read the docket figures, which you check before confirming.
• With your permission, location is used only while the app is in use, when you choose to record a site spot. We do not track your journeys or collect background location.
• With your permission, a push notification token lets us send load alerts to your phone through Expo, Apple or Google.
• Sentry receives crash reports and technical details about your device and app to help us find and fix faults.

Where information is kept

Your account, freight records and uploaded docket photos are stored in Supabase in Sydney, Australia. The app also keeps assigned work and unsent entries on your phone so you can work without signal.

SSS staff use this information to run freight operations. Our hosting, sync, docket-reading, notification and crash-report services process information to provide the app. This does not mean every service stores its information in Australia.

We do not show ads, track you across other apps or websites, or sell your data.

Your choices and data removal

You can turn off camera, photo, location or notification access in your phone settings. Features that need that permission may then be unavailable.

Ask the SSS office to access or correct your information, close your account or remove your data. We check the request belongs to you. Some freight and docket records may need to be kept for business or legal requirements; the office will explain what can be removed and what must stay.

Contact SSS: sales@sssgroups.com.au.